Retail Sales Associate

The North Face Sunway Pyramid

Retail Sales Associate

Full Time


VIEWS 3806


To greet and welcome customers, and to assist customers by recommending products and locating desired products
To ensure customers are well informed of in-store promotions, rewards programs and store return policy
To perform housekeeping duties and end-of-day cleaning duties, which includes wiping down windows, mirrors, and fixtures as well as sweeping and mopping the shop floor.
To address and resolve customers’ complaints in a professional manner.
To process customer payments by using a cash register, credit card machines and the shop's Point of Sale (POS) system.
To build and maintain an in-depth product knowledge to provide advice and recommendations to customers as needed.
To achieve store sales targets within schedule
To ensure stocks are replenished and to ensure that the sales floor is organized according to established guidelines.
To abide by all company policies and procedures
To assist with inventory counts and stock take procedures

Skills & Qualifications

Candidate must be able to converse in English and Bahasa Melayu.
Minimum SPM qualifications.
Preferable with minimum one (1) year retail experience.
Able to work shift hours and on weekends and public holidays.
Priority will be given to those with immediate availability.

Perks & Benefits

Commission, Incentive, Medical Benefits, Group Insurance, Staff Purchase.

Sales Associate

The primary responsible of a Sales Associate included to promote a company products or services through quality customer service. Sales Associate’s duties include welcoming customers, guide customers through the products or services, response to customers’ questions, accepting and processing orders, operate the POS register and resolve return issue, promoting special sales, offers and awareness of store loyalty program, and also ensure customers have a pleasant shopping experience.

Required skills:
- Clear and effective communication skills
- Team player
- Quick and effective problem-solving skills
- Ability to adapt and learn quickly
- Organizational skills and attention to details

The North Face

  • Tenant: The North Face
  • Location: Sunway Pyramid Mall
  • Address:
    3, Jalan PJS 11/15, Bandar Sunway
    47500 Petaling Jaya Selangor
  • Published on: 2021 Nov 18
    Thu Nov 18 2021 08:01:30 GMT+0000 (Coordinated Universal Time)
  • Valid until: 2022 Mar 31
    Wed Mar 30 2022 16:00:00 GMT+0000 (Coordinated Universal Time)
  • Number of Vacancies: 1
  • Employment Status: Full Time
  • Job Category: Sales Associate
  • Working Hours: [object Object]