Retail Assistant (Full Time)

PICO Sunway Pyramid

Retail Assistant (Full Time)

Full Time


VIEWS 1230


- Have knowledge and be passionate about the products/services offered
- Achieve personal sales target and contribute to the achievement of the outlet target
- Provide positive customer experience by addressing customer enquiries, and recommending potential products and services depending on their needs
- Support the implementation of appropriate customer service channels and solutions for managing customers’ concerns
- Effectively execute any outlet promotions to increase sales revenue and customer experience
- Recommend potential products or services to management by collecting customer information and analysing customer needs
- Prepare sales and service reports for the outlet as required by the outlet manager
- Participate, prepare and carry out daily opening/closing as well as stock take according to SOPs as required
- Participate in ad-hoc roadshows and events to ensure successful sell-out target achievement
- Ensure cleanliness of the outlet and maintain proper display of the retail fixtures and demo units
- Contribute to the team effort by accomplishing related results as needed
- Any other ad-hoc duties assigned from time to time

Customer Service

The primary duties of a customer service representative is to providing introductory product or service information to customers, ensuring customers are satisfied with products or services, follow up with customers with any purchases, troubleshooting common issue with a product or service.

Required skills:
- Strong Interpersonal skill to engage with customer
- Quick and effective problem-solving skill
- Good attention to detail


  • Tenant: PICO
  • Location: Sunway Pyramid Mall
  • Address:
    3, Jalan PJS 11/15, Bandar Sunway
    47500 Petaling Jaya Selangor
  • Published on: 2023 Jan 17
    Tue Jan 17 2023 07:52:37 GMT+0000 (Coordinated Universal Time)
  • Valid until: 2023 Feb 17
    Thu Feb 16 2023 23:59:59 GMT+0000 (Coordinated Universal Time)
  • Number of Vacancies: 5
  • Employment Status: Full Time
  • Job Category: Customer Service
  • Working Hours: [object Object]